Delete your account & data

You can delete your SmartScan account and associated personal data at any time. Below are two ways to do it, plus a clear list of what gets deleted.

Option 1 — Delete from inside the app (recommended)

• Open SmartScan on your phone.
• Go to Settings → Account → Delete account.
• Confirm with your PIN or biometric.
• Tap Delete my account.

Your account and server-side data are removed immediately, and your local vault is cleared from the device.

Option 2 — Request deletion by email

If you no longer have access to the app, email us from your registered email address at support@YOURDOMAIN.com with the subject line "Delete my SmartScan account". We will verify your identity and complete deletion within 30 days.

What gets deleted

Deleted by us (server-side)

• Your Firebase Authentication account (email + credentials)
• Your referral code, referral count and reward status
• Device identifiers used for new-device login alerts
• Any support correspondence associated with your account

Removed by you (device / your own storage)

• On-device card data is deleted when you tap "Delete account" in-app, or by uninstalling SmartScan / clearing app data from your device's Settings.
• Google Drive backup file lives in your own Google Drive. Delete it manually from Drive → SmartScan app folder → move to Trash → empty Trash.

What we retain (and why)

• Minimal transaction records required by law (e.g. tax invoices for Pro subscriptions) may be retained for the period required by Indian law.

Cancelling a Pro subscription

Deleting your account does not automatically cancel a Google Play or App Store subscription. To cancel Pro, open Google Play → Subscriptions or the App Store → Subscriptions and cancel there.

Questions?

Email us at support@YOURDOMAIN.com — we usually reply within 2 business days.